Hotel Crystal Interlaken offers 56 rooms with cable TV, safes, and bathrooms with hairdryers. Some rooms include refrigerators, balconies with Alpine views, or private roof terraces. All rooms feature free WiFi, minibars, tea and coffee makers, and heating. Room types include singles, doubles, twins, and triples, with some offering air conditioning.
Swiss Dining Experience
The hotel has 2 restaurants decorated with traditional Swiss wooden furniture. One serves good quality cuisine in a relaxed atmosphere, while the other operates as a coffee shop. A rich buffet breakfast is available every morning. Guests also have access to a bar on the property.
Year-Round Adventure Activities
Guests receive free admission to Casino Interlaken and free use of public transport throughout Interlaken. The hotel offers ski storage and a ski shuttle service. Activities include jetboating, paragliding, river rafting, skating, skiing, golfing, and hiking. The property serves as a starting point for excursions to Jungfraujoch 'Top of Europe' and the Jungfrau region.
Central Interlaken Location
Located on the edge of the Bernese Oberland mountain scenery, the hotel is 300 meters from Interlaken West train station and both Heimwehfluhbahn and Harderbahn funiculars. It's a short walk from the main shopping area and close to Weissenau Nature Reserve (0.5 km), Swissraft-Activity (0.5 km), and Jungfrau Park (2 km). Free private parking is available onsite.
Practical Guest Services
Services include free continental breakfast, dry cleaning/laundry, luggage storage, and local visitor information at reception. The property has an elevator, terrace, and limited parking. Safety features include fire extinguishers, smoke detectors, a security system, and first aid kits. Late check-in after 18:00 requires prior confirmation. A tourist tax of CHF 15 per person per night applies.
View all
Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Eissportzentrum Bodeli Matten bei Interlaken Genossenschaft
3900 ft
Landmark
Sporthalle Bodelibad
4400 ft
Landmark
Probstei
4400 ft
Castle
Weissenau Castle
1.7
mi
Landmark
Paragliding Interlaken GmbH
5100 ft
Landmark
Seilpark Interlaken
1.2
mi
Garden
Alpenrose Landscape Gardens
1.3
mi
Mall
Oberland Shopping
4900 ft
Zoo
Alpenwildpark
1.3
mi
Landmark
Harder Kulm
3.5
mi
Nearby
Theme Park
Heimwehfluh
900 ft
2 Rugenparkstrasse
HighLife
900 ft
Restaurants
Napoli Pizza
1800 ft
Bahnhofstrasse 22
Snack Express
1800 ft
Bahnhofstrasse 25
Sandwich Bar
2200 ft
Rosenstrasse 5
Tchibo
1900 ft
Bahnhofstrasse 23
McDonald's
2000 ft
Bahnhofstrasse 11
Central Grill
2300 ft
Centralstrasse 8
Subway
2900 ft
Marktgasse
Azzurra Bar Gelateria
2800 ft
Jungfraustrasse 45
Art Pizza
3500 ft
Hauptstrasse 5
Backerei-Konditorei B. + B. Reinle
3100 ft
Harderstrasse 11
X-port Pizzeria
4100 ft
Haupstrasse 21 Matten Bei
Guest Ratings & Reviews
Real Guest Experiences & Ratings
74%
enjoyed their stay & would return
Convenient Location
Informative Service
Limited Amenities
Initial Deposit Policy
7.4/10
Very good
Rooms
7.8
Location
8.0
Service
7.3
Dining
6.3
Guest reviews
7.4/10
based on 9 reviews
0.8
0.8/10 based on 1310 reviews
George
United Kingdom,
May
2024
7.2/10
The hotel is conveniently close to Interlaken West Station, making it ideal for travel, but the surroundings are quiet, and shops are a bit of a walk away. The rooms are spacious with decent wardrobes and furniture, including balconies with local travel agency access. The service is informative and helpful, though an initial deposit may seem excessive. Dining offers good food choices, especially for vegetarians, but could have more variety. Overall, great for a stay near the train station in the summer.
Rooms
8.0
The rooms are spacious with adequate furniture and technically have windows, but air conditioning is not available.
Service
7.0
The service provided useful guidance on tourist attractions, though the deposit policy may be seen as tough initially.
Location
6.0
The hotel is conveniently close to Interlaken West Station, making it suitable for summer stays, but not all amenities are within immediate reach.
Dining
7.0
The dining options are satisfying, especially for vegetarians, but could benefit from more variety.
Facilities
8.0
The hotel provides sufficient facilities for a comfortable stay.
Convenient Location
Limited Amenities
Douglas
United Kingdom,
May
2024
7.4/10
The hotel had spacious and well-maintained rooms with decent bathrooms. The service was excellent, especially the helpful lady at the reception, though some staff used inappropriate language. The location was convenient, being only a short walk from Interlaken West station and close to various restaurants. The dining options were average, with limited choices. Overall, a pleasant stay with a few minor drawbacks.
Rooms
8.0
The rooms were roomy, neat, clean, and spacious.
Service
7.0
The service was very nice and welcoming, with the exception of some language concerns.
Location
8.0
The hotel is conveniently close to Interlaken West station and restaurants.
Dining
6.0
The dining options were limited in choice.
Facilities
8.0
The hotel offered various facilities for a comfortable stay.
Bill
United States,
April
2024
7.6/10
The hotel offers spacious rooms that do not require heaters, located in different building floors. The service is top-notch with a warm and friendly staff providing useful visitor cards and maps, although they may not be available for late calls after 8 pm. The location is central but not easily accessible to shops. The dining experience is decent, especially for vegetarians. Overall, a valuable stay with a few minor drawbacks.
Rooms
8.0
The spacious rooms were in good condition and didn't need heaters, although they were situated in various building floors.
Service
9.0
The service was exceptional thanks to the warm and friendly staff who provided visitor cards and useful guides, although availability might be limited after 8 pm.
Location
7.0
The hotel is centrally located but not as accessible to nearby shops. It is within walking distance to the train station but lacks the hustle and bustle of the main area.
Dining
7.0
The dining options were decent, especially for vegetarians, although the breakfast spread was limited.
Facilities
7.0
The hotel provides basic facilities, ensuring a comfortable stay.
Jeff
United States,
March
2024
7.4/10
My stay at the hotel was quite pleasant overall. The rooms were clean, comfortable, and spacious, perfect for a family with young children like mine. However, the location being so close to the parking lot where buses start early in the morning caused some inconvenience with the fumes entering our room.
Rooms
8.0
The room looked out onto a busy road but was roomy, neat, and clean. The toilet was also spacious and clean, and it even had a small second bedroom for our children.
Service
7.0
The service was quite helpful to us, addressing all our requests. However, they could improve on patience and friendliness.
Location
8.0
The hotel is conveniently located just a short walk from Interlaken West train station, making it easy to access. However, being so close to the station means it's not the quietest spot.
Dining
7.0
The dining was decent but basic, offering standard breakfast options without anything too fancy. The timing of the meals seemed well managed, remaining full even for late eaters.
Facilities
7.0
John
United Kingdom,
February
2024
7.4/10
The hotel offers large, clean rooms with comfortable beds. The service was a bit inconsistent, with some staff being very nice while others were not as professional or friendly. The location is excellent, conveniently close to the Interlaken West train station and city center. The dining options were limited but acceptable. Overall, good value for the money with some room for improvement in service.
Rooms
8.0
Our room was very clean, large, and the bed was comfortable. It had all the necessary amenities for a pleasant stay.
Service
6.0
The service was a mix; some staff members were very nice, while others lacked professionalism and friendliness. There is room for improvement in this area.
Location
9.0
The hotel's location near Interlaken West train station and city center made it very convenient for getting around and exploring the area.
Dining
7.0
The dining options were limited but satisfactory. It would be nice to see more variety offered for guests.
Facilities
7.0
The hotel provided the necessary facilities for a comfortable stay, though nothing particularly outstanding was noted.
Comfortable rooms
Inconsistent service
Roger
United Kingdom,
December
2023
8.0/10
I stayed at Hotel Crystal in Interlaken for two nights in a Triple Superior Room with a balcony offering a lovely view of the mountains. The rooms were nice with lots of furniture for storage, a spacious desk, complimentary wifi, and even a minibar. The blackout curtains were excellent, and the small veranda was perfect for relaxing.
Rooms
8.0
The rooms were nice with excellent blackout curtains and a small veranda.
Service
9.0
The service was really helpful; they assisted with any local information I needed. Even the room cleaner was attentive and caring.
Location
9.0
The hotel was well situated near Interlaken West station, Migros, and Coop supermarkets. It was convenient for exploring the town and close to all attractions.
Dining
7.0
The dining options were alright, with good choices for vegetarians, including fresh fruits and vegetables for sandwiches with various cheeses. Some organic options were available.
Facilities
7.0
The facilities were decent and met my basic needs during my stay.
Mark
United Kingdom,
October
2023
6.8/10
The hotel is situated in a convenient location close to Interlaken West train station, making it easy to travel around. The rooms are spacious but show signs of age. The service was accommodating overall but lacked consistency. The dining options were decent but had room for improvement.
Rooms
6.0
The rooms are very small with a huge pillar in the middle that can be irritating, taking up a significant portion of space. However, they do come with a bathtub.
Service
7.0
The service was decent, with a mix of very nice staff members and some who were not very cooperative. They do try to assist with any local information you may need.
Location
8.0
The hotel is conveniently close to Interlaken West train station, making transportation easy. The surrounding area is lovely but not exceptional.
Dining
6.0
The dining options are adequate but nothing extraordinary. The breakfast can vary in quality, with some chaotic experiences in the first few days.
Facilities
7.0
The hotel provides basic facilities and amenities, nothing extravagant.
Philip
United States,
September
2023
7.4/10
I had a mixed experience at the hotel. The rooms were spacious with a wonderful view of the mountains, but it was hot and a little noisy with the window open. The service was very helpful and friendly, with some staff rude and not so welcoming. The location was great, just 3 minutes walking distance from Interlaken West train station, surrounded by multiple restaurants. The dining options were limited in variety and taste. The facilities were decent overall.
Rooms
8.0
I loved the spacious rooms with a beautiful mountain view, but it got a bit hot and noisy when I opened the window.
Service
7.0
The service was a mix of helpful and friendly staff with some individuals being a bit rude and unwelcoming.
Location
9.0
The location was fantastic, just a short walk from the train station and surrounded by plenty of dining options.
Dining
6.0
The dining choices were limited in variety and taste, although the food was delicious.
Facilities
7.0
The facilities provided were decent and served their purpose adequately.
Frederick
United Kingdom,
April
2023
7.2/10
The hotel offers spacious rooms with an excellent view of the Alps, perfect for families, but can be noisy due to nearby buses starting early. The service is a mix of friendly and unprofessional conduct, with some staff being particularly helpful. The location is convenient, close to the train station and shopping options, but can get crowded. The dining experience is lacking variety and quality. Overall, good for families looking for a convenient stay with a few drawbacks.
Rooms
8.0
The rooms are bigger than typical hotel rooms, offering two separate sleeping areas and a great view of the Alps, perfect for a family of 4.
Service
7.0
The service is friendly in general, but some staff used foul language in front of my kids. However, others were amazingly helpful and patient.
Location
8.0
The hotel is very close to Interlaken West train station and a supermarket, making it convenient for travelers. However, it can get crowded with tourists.
Dining
5.0
The dining options are limited, with only cold fried eggs available from the hot dishes. More variety and quality are needed.
Facilities
6.0
The hotel offers basic facilities but lacks in dining options. Consider dining outside for a better experience.
The Yangtze Boutique Shanghai
Lord Nelson Hotel
Onix Rambla
Soho Beach House
Golden Time Hostel 3
Hotel Villa San Lorenzo Maria
Hotel Leonardo
Maison Borella
Flower Garden Hotel
U Nimman Chiang Mai
South East Asia Hotel
Daniel Griffin Aparthotel By Artery Hotels